• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
OMEN X by HP - 17-ap001ns
Microsoft Windows 10 (64-bit)

Please help, I don't know what to do anymore. I bought laptop OMEN X by HP - 17-ap001ns over ebay auction, and it even got official hp warranty, but hp didn't want to take it on maintenance, so I sent it to seller and they "repair" it. Now I can't install omen command center, I can't contact win support over their app, and I can't remove the name test from my homescreen when I am launching windows and the worst part is that cpu is still overheating to 96 C. I really don't know what to do. I can sell the laptop but then I will get other person in same problem. Please just please help, the reason I want to install omen command center is because i want to put voltage of cpu down so it don't overheat. Thank you

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.