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09-23-2019 08:52 PM
Have had this issue since buying the laptop earlier this year, but haven't been able to find a solution.
When my laptop sleeps for an extended period, upon waking the network adapter is not available. The wireless icon is gone replaced by the generic "globe" network icon. Turning on/off airport mode does nothing. When I go to device manager the Intel Wireless AC 9560 adapter is visible. In order to get wireless working again I have to disable and then re-enable the device to get it to work.
I am currently on 20.120.0.4. I previously actually go the latest intel released drivers but that actually was worse cause when the network adapter stopped working, it would disappear from device manager and I've have to restart the device.
Solved! Go to Solution.