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‎09-27-2019 05:05 AM

HP Recommended
Product: HP Spectre X360 Convertible Model 13t-ap000
Operating System: Microsoft Windows 10 (64-bit)

My laptop randomly freezes every 3-4 four days and when that happens I have to force shutdown using the power button. I have tried all the System tests which HP Virtual Assistant asked me to do and find all the components to be working fine. I have even done a full reset of Windows 10 twice (once by retaining my files and once by using a USB drive by removing all my files). But the problem is still present. Any help would be appreciated.

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