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HP Laptop 14-bs0xx
Microsoft Windows 10 (64-bit)

Hi i can no longer rely on the battery indicator on my HP laptop 14-bs0xx.

Although the battery still lasts up to 2 hours the indicator can say eg 67% remaining when it shuts down with no warning. When charging it will stop at a random % (eg 73% or 87%). if i unplug the power for a few minutes i can eventually get it up to 95%. When recharging it starts from zero.

I`ve run the battery test & tried the manual battery callibration suggestions...........Anything else i can try?

Many thanks

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