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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎10-06-2019 10:01 PM

HP Recommended
Product: OMEN17 cb0011nv
Operating System: Microsoft Windows 10 (64-bit)

From purchase day the brightness was unajustable from the windows control panel or Fn+F1,F2 keys.

When I went to service, it was fine.

I notice that I can solve it by closing the lid and reopen it after 1-2 seconds, but this is not a fair solution, cause the problem can happen anytime.

Any help?

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