Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Flag Post
HP Recommended
HP DesginJet Z6810 60"
Microsoft Windows 7 (64-bit)

Hello everyone, 

So I've recently set up a HP Design Jet Z6810 60" printer and haven't been able to print any files. I keep getting the error code 61:01. I've tried both drivers on from the HP website (PCL3 and PS3) neither of which correct this issue. I updated the firmware on the printer to the most current version. I installed the HP Click client and am able to print PDFs from there but this not a complete solution because my company needs to print directly from certain applications such as PowerPoint, Adobe, etc. I also contacted HP's support staff and they are directing me to contact support personnel from all of the separate applications to troubleshoot, which obviously is not a viable solution. If anyone has anything else I can try I would appreciate the assistance. Thank You!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation