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‎10-07-2019 11:51 PM

HP Recommended
Product: HP 6565B Probook
Operating System: Microsoft Windows 10 (64-bit)

Laptop freezes on HP logo at startup and not responding to any key press either accessing bios, i tried to update bios several times and whenever i try screen goes black and nothing open indicating bios update only blinking Caps Lock.

I am using windows 10 X64 with UEFI Enabled on GPT drive structure.

Prior several days laptop still removing all bios settings and does not show any boot devices, so i restored it to defaults several times and got bios settings back, at first i thought it is motherboard battery problem, then when removing Laptop battery and without charger plugged date and time was not changed.

I Tried Hard reset and CMOS Reset without any positive results.

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