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‎10-09-2019 03:17 PM

HP Recommended
Product: HP ProBook 450 G6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,
I purchased a new HP laptop about 3 weeks ago, and while looking trough the "HP Assistant" and My Account, I noticed that its specified that my laptop has JUST 9 months warranty left. I just bought the laptop and it actually has 24 months of warranty (that's how its written in my warranty papers provided by the store).

Also, I bought the laptop on September 13, 2019, and on my My Account it says that my warranty started on June 06, 2019 and it will end at July 05, 2020.
What should I do to make the HP database recognize my laptop as a laptop with 24 months warranty?
Thank you!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.