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‎10-13-2019 01:25 AM - edited ‎10-13-2019 01:34 AM

HP Recommended
Product: HP NOTEBOOK, LAPTOP-KR4CMDBN
Operating System: Microsoft Windows 10 (64-bit)

Hello Community,

 

So the problem that i encountered just recently after the latest update for my windows 10 is that my Realtek Audio Driver is missing from the Sound, Video and games controller option in Device Manager. There is a red cross mark on the speaker option. Also in the output audio options there is no option for the system speakers and only it shows my headphone and other audio devices(e.g. my portronics sound drum) as the ones which are connected for audio in the sound controller option under device manager. Under audio troubleshoot, only the other external devices (like headphone and sound drum) related option is coming and not for the system speakers.

 

I cannot control my master volume settings, I have read online about this problem and many are suggesting to uninstall and the reinstall but i can't do that as there is nothing to uninstall. And finally the High Definition Audio Controller also has a yellow exclamation on it.

 

Any kind of help is appreciated. Thanking you in advance.

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