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‎10-21-2019 01:17 PM - edited ‎10-21-2019 02:16 PM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

The windows hello face recognition suddenly stopped working. When checked in sign-in options it says camera is not compatible. It used to work a week back.  I checked its driver on the device manager and it showed error code 43. As advised from online support, I uninstalled it and tried the option "Scan for Hardware changes" multiple times, restarted several times and even shutting it down multiple times, but its driver is not visible anymore in the device manager.

Please advise what to do.

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