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HP Audio Control - No equalizer with headphones plugged in

HP 15-DA1032NP
Microsoft Windows 10 (64-bit)

I've recently acquired a new HP laptop that comes with HP Audio Control, everything works fine when I use the built-in speakers.


However, when I plug in my headphones the HP experience equalizer disappears and the remaining options are greyed out, including the button to turn on HP experience. I have all the drivers updated, and enabling/disabling playback multi-streaming makes no difference whatsoever. How can I fix this issue?


Thanks in advance,



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