10-22-2019 04:58 AM
I've recently acquired a new HP laptop that comes with HP Audio Control, everything works fine when I use the built-in speakers.
However, when I plug in my headphones the HP experience equalizer disappears and the remaining options are greyed out, including the button to turn on HP experience. I have all the drivers updated, and enabling/disabling playback multi-streaming makes no difference whatsoever. How can I fix this issue?
Thanks in advance,