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HP Recommended
spectre x360
Microsoft Windows 10 (64-bit)

Hey,

 

I'm having a bit of trouble with my new spectre, occasionally when waking from sleep (once a week maybe) it goes to blue screen with,

 

Stopcode: PAGE_FAULT_IN_NONPAGED_AREA

 

And,

 

What Failed: usbvideo.sys

 

Today I realised that the fault also occurs identically, if I switch the webcam off and on with the camera app open, not every time but if you click it off and on a few times it all ways does the same blue screen as it does occasionally when waking from sleep.

 

Any solutions?

 

Thanks.

 

Who Me Too'd this topic
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