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‎10-25-2019 05:39 PM - edited ‎10-25-2019 06:16 PM

HP Recommended
Product: HP Envy x360 15m-ds0011dx
Operating System: Microsoft Windows 10 (64-bit)

My internal microphone stopped working a couple of days ago. I updated BIOS about the same time, but not sure if it could be related? Internal speakers work fine.  Headset works fine (including microphone). 

 

So far, I have: Verified internal microphone is default device, performed a hard reset, checked privacy settings, run Windows & HP support diagnostics (no issues found), removed Realtek Audio (and driver) from Device Manager (so windows could reinstall after restarting). Restarted audio services.

 

I'm out of ideas. Please help! 

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