Notebook Software and How To Questions

I've read through a LOT of the problems & solutions related to Hp laptops and charging issues. I've tried several to the "fixes" with no success. In my case the laptop will charge until I turn it on. As soon as I turn it on, the charge led goes out and the icon only shows that I'm on battery. The "on battery" icon and led never change state as long as the laptop is powered up. 

Around a year ago, I had a similar problem with charging. I did some searching and found that there was a bios update to fix the problem that time. I'm on bios version .40 (I think) at the moment, which appears to be the most current. 

I have tried holding the power button for 15 seconds, uninstalling the widows battery and acpi power management drivers and various sequences of plugging in the charger & turning on the laptop. All with no success. One thing I have noticed in all of my searching, this (charging problems) seems to be a common issue with hp laptops. I keep finding threads on how to fix the problem that doesn't seem to fix it. I've had problems with this laptop & charging before, but most of those I've been able to solve by unplugging the charger for a little while. Any chance HP will acknowledge there is a problem and push out a more permanent fix?