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HP ENVY x360 Convertible 13-y0XX
Microsoft Windows 10 (64-bit)

I think the last windows update broke the wireless. the software is installed but no wireless connection or adapter shows up in dialog. This is the error note:

 

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

 

Does anyone know how to fix this? Also,  I could not get the Intel-Driver-and-Support-Assistant to install. It just hangs midway. 

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