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HP Laptop 14-dq1033cl
Microsoft Windows 10 (64-bit)

I just did a clean install of Windows 10 Version 1909 and I cannot install the Synaptics TouchPad Driver listed on the drivers page of my laptop here. https://support.hp.com/us-en/drivers/selfservice/hp-14-dq1000-laptop-pc-series/29205783/model/310465...

 

The error message says "The driver is not supported on this OS version (10.0.18363).

Is there a workaround to this problem?

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