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HP pavilion desktop 570-p094
Microsoft Windows 10 (64-bit)

My HP pavilion desktop 570-p094 came with one 8gb stick of DDR4 RAM that I recently upgraded to 2 sticks of PNY DDR4 RAM. Machine boots up but only shows 8 GBs as useable. This pc comes with the AMD A12 9800 processor. I use Windows 10,  64 bit. Not sure what to do or why only 8GB are recognized. Thanks for your help.

 

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