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HP Recommended
HP zBook 15v G5
Microsoft Windows 10 (64-bit)

Hey guys @HP, check this scenario:

 

Notebook: HP zBook 15v G5

Dockstation: HP Thunderbolt Dock 230W G2

 

1. Download and launch new dockstation firmware update 1.0.57.1 Rev.A (sp95855.exe)

2. Update WILL FAIL, and as a result of that:

3. No display

4. No Thunderbolt Windows driver

5. Impossible to install Thunderbolt driver sp96282.exe separately

 

Have a nice day!

Juntek

Who Me Too'd this topic
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