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‎12-04-2019 09:33 AM

HP Recommended
Product: Color LaserJet M479fdw
Operating System: Microsoft Windows 10 (64-bit)

I have a new M479fdw connected to a Windows 10 Enterprise computer via USB. Every time I print a document I get an "Out of Paper" error. This appears to be because the manual tray is closed and empty. 

 

I have verified this by placing paper in the manual tray and the error does not occur. I normally print from Tray 2 which is loaded with the correct paper.

 

How do I turn off this nuisance error message. I rarely use the manual tray, It is always closed and empty.

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