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‎12-07-2019 03:48 PM

HP Recommended
Product: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion Notebook, Product no. X3C87PA#ACJ.

Win 10 64 Bit.

HP CLOUD RECOVERY TOOL v2.4.2.0 20191126

 

After multiple attempts getting same message. Failed to download image. Internet is stable and has no issues. Using 128 GB USB 3.0 pendrive. 

PFA Log file and screenshot. 

Link to error log files. https://drive.google.com/open?id=1KtNFelivPlNn6rMebqG-telZfD7ZF47r IMG_20191208_035215.jpg

 

Kindly suggest solution. HP core team should really make bug free device and softwares for smooth error free working.

Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.