• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎12-10-2019 06:53 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

My wifes HP Spectre x360 (already had a battery replaced and USB controller replaced under warranty) is now 2 months out of warranty. Tonight she turned it on and the screen had burn-in on it. Burn-in, you know, the thing we eliminated back in the 90's when screensavers started being not needed anymore. How is this even possible? And on a $1500 computer? She uses this computer for Facebook and email, and occasionally as a display source for a Powerpoint in a meeting. There's not way this thing even stays on a screen for long enough to get burn-in? 

 

HP what are you even doing? 

 

Anyway, has anyone else seen this on your Spectre? Seems like there's a few posts about it. Anyone had any luck getting a replacement screen installed and can give me approximate price?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.