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HP Envy x360 15m-dr0012dx
Microsoft Windows 10 (64-bit)

Hello,

I just received this new 2-in-1 with a compatible HP Pen.

The pen functions, but I cannot download the app from the Microsoft store as

it claims it is not compatible with this device.

Under HID devices the pen has the following driver:

10.0.18362.175  6/21/2006

I tried downloading the following app version from a community post,

but I receive  message that it is  corrupted:

sp82491.exe   2.0.0.26  11/17/2017

Is that the most current  Hp Pen Control version?

I did a Windows Update and received a new app for the tilt pen (Impreza)

I don't need that!

Can someone help?

Who Me Too'd this topic
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