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Omen by hp desktop Pc 870 200
Microsoft Windows 10 (64-bit)

Hello, so I’m selling my computer to my friend. I go to wipe it clean like I’m supposed to do, and it says when I’m going to rest it, getting things ready then it will say “there was a problem resetting your PC No changes were made” I’ve looked up some videos tried it and it still said that. Please try to give me more ways to rest it or a way to wipe it another way. Or how to wipe it manual. Thanks Sebastian

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