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‎12-22-2019 06:25 PM

HP Recommended
Product: 15-g012dx
Operating System: Microsoft Windows 10 (32-bit)

Hello there. Here and 2 days I have noticed that the letters A S D are not typed on the screen, whenever I press them on the laptop's keyboard. All the other letters are normally typed and shown on the interface. 

I have googled it with no success. I have changed the language's priority, I have re-installed keyboard's driver, I have turned off sticky etc keys from settings Also, I have run troumbleshhooter,I have restored my pc and I have made  a new account to test.

Those letters just cant be typed at all. 

Thet only thing I havent tested is to restore BIOS . I can get to the UEFI menu but I can't access the BIOS Menu with the F10 ( it is the key which should normally leads me to the menu ) . In my opinion this may be a bug and it is maybe connected with the problem I am facing with.

 

 

 

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