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‎12-27-2019 11:46 AM

HP Recommended
Product: HP Omen Obelisk
Operating System: Microsoft Windows 10 (64-bit)

My computer failed to install the latest MS Windows 10 update. (1903) I first noticed when 2 of my 3 monitors stopped working and  settings > display > detect monitors is unable to detect additional monitors. The Nvidia driver is no longer found and I am unable to download and install a new driver from the site. I attempted to restore my computer (did not work) and then reset it (full reset, reset while keeping my files, reset all drives, every option). I receive a blue screen informing me my computer is unable to reset and changes are undone. Any advice? HP Support Assistant will not open either (just keeps spinning) and HP Command Center tells me the required services are not running (I cannot download those either). I have McAfee antivirus and have tried turning live protection off/on while updating as well. Please help.

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