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01-11-2020 10:33 PM
Hello,
I am a Level 1 corp computer suppt analyst with 25 yrs in the business, so I am extremely tech savvy. That being said I am running a legacy BIOS and want to see if there is a UEFI version available for my Pavilion DV7 laptop. The problem is the laptop came with Win7 and I did the free upgrade to Win10 a very long time ago and as such the HP support site refuses to provide me any sort of accessible list of drivers & software. The message it gives me is something to the effect of cannot detect due to it running a different OS than Win7 and when I try the manual entry of my Win10 I only get Win7 in the list and it then tells me that they will not provide drivers to units issued before 2013 because they claim that the drivers come through windows update now.
If that is the case then why do I show a BIOS date of 2013 and have it calling it "Legacy" in my SysInfo? I also tried to update it through the device manager and when I look for the firmware category there is no firmware category.
I am going to school now for several CompTIA courses including A+ and I would like to know that my machine is as up to date as possible and would like the experience of performing a BIOS update. The last time I did one was maybe 6 or 7 years ago on a desktop tower that I performed using the - get ready for this - floppy drive! ROFL which was before UEFI was even really widely discussed or possibly even available.
Any suggestions would be greatly appreciated.
Sincerely,
Wonder Woman