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‎01-18-2020 07:09 PM

HP Recommended
Product: HP Laptop 15-da0032wm 4AK77UA
Operating System: Microsoft Windows 10 (32-bit)

Hey y'all, I'm in a little jiffy with my laptop now, and need it to get it going again. I updated Windows 10 with an Insider build, it was successfull. I got to use it that day and everything. Once I got home on the next day, I booted it up and it was stuck on the HP loading screen. The wheel was still spinning, so I decided to reboot. That didn't work so I tried to do a Factory Reset. I went into the HP recovery menu and pressed F11 for Windows Recovery. It was still stuck on the HP screen but with the text 'Please wait' at the bottom. I had a USB drive that had the Windows 10 ISO on it and tried to recover that way. Still no luck, same screen. Am I doing something wrong or..? Please, help me asap as I need my cat pics and daily memes. 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.