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‎01-23-2020 06:49 AM

HP Recommended
Product: HP Omen
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

My laptop recently updated automatically and after the update I can't change the screen brightness. The shortcut keyboard keys don't work to change the brightness although the volume keys and other shortcuts keys do. When I go to 'Display Settings' the slider brightness bar isn't there. 

 

I also tried updating the display adapters in 'Device Manager' however, the 'Display Adapter' folder is not showing up.

 

Any recommendations on what needs to be updated in order to change the brightness?

 

Thanks

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