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HP Recommended
Pavilion dv6 LS246EA#ABU
Microsoft Windows 10 (64-bit)

Microsoft have told me that my OS key is blocked by HP....Why??

Early January this year, I updated from Windows 7 home premium to Windows 10 home.  All worked well, with OS activated using my Windows 7 digital license.  End of last week windows took a long time opening up and I found that my activation had been lost.  I tried Microsoft troubleshooter to re-activate it.  The troubleshooter said that the digital license is found, but it gave an error on trying to activate it.  I phoned microsoft to be told HP had blocked my license code and to contact them.   I can't find a contact phone number so hope some kind person can help me here.

Dave

Who Me Too'd this topic
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