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‎02-07-2020 03:12 PM - edited ‎02-07-2020 03:19 PM

HP Recommended
Product: Pavilion g6 -1124er
Operating System: Microsoft Windows 10 (64-bit)

product name QB557EA#ACB
Pc: Pavilion g6-1124er
i`m install win 10 on this notebook, and now can`t turn on bluetooth. In device manager, i can see this device, and win 10 automatically install driver for it (Qualcomm Atheros AR3011Bluetooth adapter 3.0), but i haven`t got any options to turn it on, also when i`m trying to find my bluetooth devices, it says that my bluetooth on notebook is off. Also in device manager i see that bluetooth have a problem (yellow sign), deinstallation this device isn`t effective and gives nothing.On previous OS (win7) Bluetooth works perfectly. How to fix it? (i dont want to turn back at win7, but also i need bluetooth)


bluetooth id: USB\VID_03F0&PID_311D&REV_0001

                          USB\VID_03F0&PID_311D

And sorry for my bad english.
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