• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion 590-p0070
Microsoft Windows 10 (64-bit)

Had problems with this dvd drive from day one, and had to install some programs from thumb drive. Always get error msg when trying to copy disks.  Disks work fine in other pc. Have downloaded latest HP Diagnostics but there is no option to test dvd,cd optical drives. Have tried updating driver and device manager shows driver etc as working ok.  

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.