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02-13-2020 04:45 PM
Product: HP Pavilion 590-p0070
Operating System: Microsoft Windows 10 (64-bit)
Had problems with this dvd drive from day one, and had to install some programs from thumb drive. Always get error msg when trying to copy disks. Disks work fine in other pc. Have downloaded latest HP Diagnostics but there is no option to test dvd,cd optical drives. Have tried updating driver and device manager shows driver etc as working ok.
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