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‎02-17-2020 12:03 PM

HP Recommended
Product: HP Envy x360 15m-cp0012dx
Operating System: Microsoft Windows 10 (64-bit)

I was having issues with my touch screen and pen, and found an HP forum with a firmware update. Unfortunately, it was firmware for a completely different laptop and now my touch input is inverted along the x-axis (if I touch top center it shows an input at bottom center), along with random presses along the left side of my screen. My laptop was stationary on a desk, working perfectly, and completely messed up as soon as the install happened, so I think I can completely rule out hardware.

 

I have uninstalled and reinstalled Windows. I have done a BIOS recovery and update, and tried updating all touchscreen drivers. I have used the HP Hardware Diagnostics UEFI. Nothing has worked.

 

The download was: 20190311_HP_Superman15.6__FW6118T18W00

The install .exe file was was: UpdateMultiDevicesEDID

 

The simplest and easiest fix would be if I could be provided the touchscreen controller firmware for my specific laptop.

 

Thanks in advance

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