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‎02-28-2020 04:43 AM

HP Recommended
Product: Eclipse Ci5
Operating System: Microsoft Windows 10 (64-bit)

Keyboard on this laptop has suddenly gone haywire! Some keys no longer function at all while others type 2 characters (pressing the "w" key onscreen comes out as "w2." The unit has the latest BIOS for this model, Windows 10 has been fully updated, English language is selected. Laptop was working just dandy when a relative was using it a few days ago. Are there other solutions to this vexing problem? Any help would be greatly appreciated!

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