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‎03-05-2020 11:44 AM

HP Recommended
Product: 15s-fq1042nh
Operating System: Microsoft Windows 10 (64-bit)

Wifi randomly disconnects when using battery.

 

Realtek RTL8821CE 802.11ac PCIe Adapter

driver version: 2024.0.10.209

2019. 12. 04.

 

I tried and did not work:

1. uninstalling, reinstalling network adapter driver via device manager. Updated to latest.

2.  updated windows

3. Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

4. Adjust the wireless network adapter power settings, "In the Advanced settings window, click Wireless Adapter Settings, then click Power Saving Mode, and then set On battery to Maximum Performance."

 

I don't know what to do...

 

Who Me Too'd this topic
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