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Samsung M2020W
Microsoft Windows 10 (64-bit)

Downloaded Oct 2018 Firmware ready to install across wifi.  Not possible...  Installed printer on USB, dragged HD file to usbinst.exe as instructed: brief flicker of a console box then nothing.  Either USB is blindingly quick or nothing has transferred.  Firmware still reads as old.

OS: Windows 10 Professional - Feb 2019.

Compare that to an Epson printer of similar vintage which happily updates across wifi via Epson software.  Samsung software does not allow this.

Any hints gratefully received - I'm hoping firmware update will make the wifi experience far more stable!

 

Thanks,

N

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