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‎03-14-2020 04:34 PM

HP Recommended

HI all, 

 

I was having problmes with my PC, it was slow and did not connect very well to the wifi and couldnt connect through ethernet. So I updated all the drivers and by mistake I updated the BIOS for the 8.1 Windows version and no the Windows 10. 

 

Now my PC wont start at all. All I get is a black screen with my processor details and the new BIOS details but it does not go further than that. I CAN'T do anything, not the restart using the windows + b buttons to Update BIOS or the hard reset. Nothing works. I have tried to take out the Hard drive and memory and CMOS battery and the issue remains. 

 

Anyone can help? The PC is new and I just want to restarte from its factory setting, I do not mind a complete reset of the operating system, but I cant even do a USB back up since my BIOS update page doesnt start.

 

Many thansk!

 

 

 

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