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‎03-19-2020 08:48 AM

HP Recommended
Product: Pavillion 15-cs20131na
Operating System: Microsoft Windows 10 (64-bit)

I have just received a laptop, which proudly boasts having B&O sound. However, the laptop arrived without the B&O Graphic Equalizer. This was one of the main reasons my son wanted this model. I have searched everywhere trying to find the exe to install this software, but without success.

My laptop arrived without the software, but other people seem to have found that the Graphic Equalizer is mysteriously removed after windows performs updates. So far, have only found forum answers  provided by HP tech support that point people to downloads which only contain the Realtek drivers, but not the B&O Graphic Equalizer.

 

 I currently haver a  brand new laptop which has B&O printed on it, but has no such sound functionality! 

 

Come on HP, where is the file to install the B&O Graphic Equalizer?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.