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03-22-2020 12:05 PM
Hello Community,
I am having internet connectivity problems with my HP Pavilion p7-1226s Desktop PC. I recently moved my office PC to my house after it stopped working while I've been remote logged in for a few days. The black and white window asked me to run windows recovery and everything is fine, except for the internet connection.
I've followed several message boards and the instructions found here (https://support.hp.com/us-en/document/c02543015) to no avail.
My home network does not appear in the list of networks when I click the WIFi button in the tray. The network hardware (802.11n Wireless LAN Card, Ralink Technology, Corp. AND Microsoft Virtual WiFi Miniport Adapter) are enabled and their statuses are "This device is working properly." The Ralink card's "Allow the computer to turn off this device to save power" option is not checked, I've updated and reinstalled the drivers, I've tried to add the wireless network in the "Wireless Network Connection" window, I've tried uninstalling and reinstalling the "Client for Microsoft Networks" for the card, and a few other things but none of these worked.
This is a desktop and many of the responses online are for laptops with HP mobile assist, a physical Wifi switch, and an F10 option. There is also no option under the file window of the BIOS menu for enabling Wifi as another user suggested.
Any help is appreciated!