• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎04-01-2020 06:43 AM

HP Recommended
Product: OMEN by HP Laptop 17-cb0xxx
Operating System: Microsoft Windows 10 (64-bit)

I bought a new Omen 17 inch laptop. The screen keeps flickering while using it, I assume that's due to room light and auto-brightness feature, because when I change the amount of light in room, the flickering almost fade away. I tried adjusting the brightness by using FN+F1 & F2 but nothing happens, and I can't seem to find the brightness settings in Windows 10, it's disabled or something by HP!

How can I adjust the brightness and make it manual, not automatically detected + how to make the FN keys work for the screen brightness (FN+F1&F2)?

Note: the rest FN keys are working properly (e.g. volume... etc.)

My Operating System : Windows 10 Home 64-bit

Microprocessor : Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
 
Any idea how to fix this?
 
Thank you.
 
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.