• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎04-02-2020 01:28 PM - edited ‎04-02-2020 01:29 PM

HP Recommended
Product: CHROMEBOOK 14
Operating System: Microsoft Windows 10 (32-bit)

MY LAPTOP HAS BEEN CHARGING FOR HOURS AT FIRST I DID A EC RESET AND MY CHARGING LED LIGHT STARTED BLINKING WHITE SO I DID SOME REASERCH AND THEN I NOTICED THAT WHEN I PRESS THE  POWER BUTTON THE LAPTOP TURNS ON THEN GOES TO A BLACK SCREEN WITH A RED BATTERY WITH A EXCLAMATION POINT SO I HAVE DONE THE EC RESET AGAIN AND NOTHING WORKS, I EVEN DID THE ESC+REFRESH AND POWER BUTTON AND IT DID NOT DO ANYTHING, AFTER 12 HOURS THE LED LIGHT STOP BLINKING ITS COMPLETELY BLACK AND WHEN I PRESS THE POWEER BUTTON THE RED BATTERY COMES ON AGAIN, PLEASE HELP!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.