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‎04-05-2020 08:02 AM

HP Recommended
Product: HP Envy 4520
Operating System: iOS

Hi all, hope you can help. I’ve had the HP Envy 4520 for roughly a year and never experienced problems with it. Now it seems that although I’ve done all the system checks - “checked ink levels, cleaned ink cartridges etc” my printer is not printing the ink onto paper. The diagnostic printing report has not come out as it should have either. The ink levels are fine so I’m at a loss. Can anyone share some tips to get me back up and running? Thanks in advance 

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