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‎04-05-2020 08:49 PM

HP Recommended
Product: HP OfficeJet Pro 8020 series All-in-One
Operating System: Microsoft Windows 10 (32-bit)

Hello,

 

Today I purchased an HP OfficeJet Pro 8025 All-in-One printer and have not been able to connect it to my wireless network. I keep receiving an error message of "Incorrect Wireless Password".  I have Verizon FIOS for internet with WEP encryption.

 

I have updated the printer with the most recent OS.  I have tried to add a static IP address.  Nothing works.

 

Please help before I return this because I cannot waste another day trying to make it work.

 

-Mark

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