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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-09-2020 06:54 AM

HP Recommended
Product: OfficeJet 8013
Operating System: macOS 10.15 Catalina

i can not scan through HP Smart APP 

HP Smart APP scan problem (Scanning is currently unavailable)

also scan button on printer touchscreen also not scan. it says this feature is not under usage

Who Me Too'd this topic
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