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‎04-15-2020 02:43 PM

HP Recommended
Product: Notebook 15-ba009dx

 I have a brand new Notebook 15 that I bought in april 2017. I havent used it or put anything on it because it is so slow. Its been in the box, in storage since the day I got it. I got it for when I had to work from home and it was never possible. It would take a good 10 minutes to even open Google. Now that I am having to stay home, Im looking to get it going right. I think maybe it needs a memory upgrade, im not sure. I am not tech savy, but according to task manager, with nothing installed or downloaded to this laptop yet, not even pictures, it says 100% memory/ram is being used. 

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