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‎04-17-2020 10:19 AM

HP Recommended
Product: Hp Spectre Folio
Operating System: Microsoft Windows 10 (64-bit)

Product Name: Hp Spectre Folio 

Model 13-ak0013dx

ProdID 4TL67UA#ABA

Problem: The laptop isn't starting

Caps Lock button is blinking five long and about 4 short. The laptop won't start. I tried to do the hard reset, but I'm not sure that I did correctly. Even though I did the hard reset, it won't start.  

 

Thanks,

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.