Business Notebooks

-Hi to everyone,

-A while ago, around three months, my laptop started having temperature issues up to now. My CPU, i7-8750H, runs at 53-63 degrees Celsius at idle, along with the Quadro P2000 GPU also always around 53 degrees Celsius. CPU fan turns on periodically, but GPU fan doesnt turn on at all (Note again that this is all at idle). Now here is the list of the solutions I tried, but to no avail:

-First, I did a clean install of Win10

-Then, nothing changed, the temperatures remained the same, so i checked the power plan and turned on CPU cooling whilst on battery to Active

-Then I checked Task Manager, there were no apps or whatsoever running, and CPU is always around 4-10% load, but when i checked the Details tab, i saw that System Idle Processes was using CPU around 96, even though that the Task Manager showed no more than 10% CPU usage.

-I updated all the drivers and BIOS via HP Support Assistant and Device Manager. Also, the Windows is updated. to the newest version.

-And finally, the temperatures remained the same and nothing changed. CPU fan still turns on periodically and those periods are short. GPU fan doesnt turn on at all (Note AGAIN that this is all at IDLE).

-I should also mention that the CPU, under full load (100% usage by stress testing via CPU-Z and Cinebench), never goes above 74 degrees Celsius.

-I also note that this is happening while the laptop is on both the battery and AC charger

-Please help, as I strongly note that the laptop is basically new and that before this problem, the CPU and GPU never crossed 35 to 40 degrees while at idle. The model is Zbook 17 G5, i7-8750H, Quadro P2000, 16GB RAM, 460GB M.2 SSD.