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HP Recommended
HP Pavilion 15-au077sa
Microsoft Windows 10 (64-bit)

Hi there,

 

My HDMI port stopped working suddenly after an Windows update. the laptop wont recognize the monitor or the TV.

I went to display adapters, update it, uninstall it, installed it again and nothing. I don't have the roll back  driver option and I don't know what to do only that I need my monitor back.

Appreciate any help !

ElenaM1_0-1587292472050.png

ElenaM1_1-1587292536874.png

ElenaM1_2-1587292651771.png

 

 

Thanks a mil

 

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