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‎04-19-2020 05:13 PM

HP Recommended
Product: HP Stream 11
Operating System: Microsoft Windows 10 (64-bit)

Bought an old HP Stream 11 laptop at a pawn shop cheap. It is running Windows 10 64 bit. I feel it doesn't have the power or space on the SSD to run 10 properly. It's really laggy, locks up,  frequent  "low on disc space" messages pop up, and only leaves about 10GB free. I tried to revert back to the original OS, Windows 8.1 RTM CoreConnected, but the previous owner deleted all old version files so there seems to be no way of going back. I restored Windows 10 thinking maybe it would help but it didn't, it only gave me an issue with my touchpad no longer working.

I cannot find an RTM version of 8.1 to download online and I tried to download all versions that the Microsoft website offers but my 8.1 product key pops up a "not compatible with this version of Windows" error when I enter it.

I know since the laptop is old, there is no way it's under warranty so that HP can help me. So, is there anything I can do?

TIA!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.