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‎04-23-2020 02:52 PM - edited ‎04-23-2020 03:38 PM

HP Recommended
Product: HP Spectre x360 Convertible 15-ch0xx
Operating System: Microsoft Windows 10 (64-bit)

 

About 46 Seconds into the video you can see my pen jitter an insane amount. I have tried just about everything I can: turning off the touch drivers, putting the laptop on airplane mode, turning off airplane mode, restarting, tried a different program to make sure it wasn't just Photoshop's problem, updated drivers, unistalled drivers, reinstalled drivers, replaced pen batteries, tried two other styluses/pens, asked HP support to help, they also just uninstalled and reinstalled the drivers... Nothing seems to work.

At this point I'm starting to wonder if it's a hardware issue. It does seem that other Windows users have a similar problem however, so I'm trying to not give up on HP. Has anyone found a fix for this issue?

 

Update: I would also like to mention that I have updated the BIOS and Windows OS has been updated as well. I do not have the HP Pen with Tilt so it is unable to detect it with the HP Pen Control software HP offers. I am attaching another video to show how bad it can get.

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.