• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎04-24-2020 05:11 AM

HP Recommended
Product: Pavilion 15bc010nd
Operating System: Microsoft Windows 10 (64-bit)

Since 1 week, whenever I start up my computer, the Synaptics Touchpad Driver won't start up automatically, and I have to manually go to Touchpad Settings in Control Panel, open Extra settings for the driver to be activated.

 

I have tried a reboot with all non-Microsoft services turned off to check for software interference. Also, I edited the registry DeleteUserSettingOnUpgrade in HKEY_LOCAL_MACHINESOFTWARESynapticsSynTPInstall to 0. However, the problem keeps occurring.

 

Is there anyone who has come across the same problem and has found a solution?

 

I am using the Synaptics Touchpad Driver version 19.5.10.75, which is an older driver, but I wish not to update it because it caused loss of various functions (as i've mentioned here).

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.